Frequently asked questions

It is Vorta's operating system for commerce businesses: trading companies, distributors, wholesalers and B2B operations. It deploys and connects your sales channels with inventory, operations, deliveries, replenishment and finance in a single flow.

E-commerce, WhatsApp orders, a B2B portal for your wholesale customers, direct sales and point of sale (POS). They all feed the same operation: an order enters through any channel and flows through inventory, delivery and finance.

The agents understand your operation, decide and execute: they handle orders, trigger replenishment, follow up on deliveries and collections, and keep information up to date. Sofía is the conversational face of that agentic force, with your customers and your team.

In four steps: discovery (we understand your business and channels), configuration of modules, rules and permissions, data preparation and agent activation, and deployment with continuous improvement. You don't need a technical team.

Yes. We offer data migration from Excel, CSV, and other systems. Your catalog, customers and inventory are imported securely before deployment.

It is Vorta's operational transformation division. It works alongside your company on process redesign and system adoption, so the connected operation becomes the normal way of working.

Yes. Vorta Commerce is fully responsive and works on any device with a browser: mobile, tablet, or computer.

Yes. Our support team is based in Mexico and provides support in Spanish, Monday through Friday.